A lovely place, Corfu. However, although I later found it to have plenty of wheelchair access - the Hop-on,Hop-off bus and the ordinary public buses - Princess Tours knew none of this. There is only one accessible taxi and it was already booked. Not that the taxi company answers its phone or its emails.
Not that John could disembark! The ramps were too short and his wheels just skidded. I got off. And that's when I discovered the buses. So very disappointing for John. And depressing.
Here are some photos taken around the suburbs and old Corfu town. The island is a gardener's paradise. Very lush.
Showing posts with label cruise line accessibility. Show all posts
Showing posts with label cruise line accessibility. Show all posts
Tuesday, 10 July 2018
Monday, 27 June 2016
Margaret's perspective on cruising
On Saturday morning, Sea Princess
arrived in Rotterdam, the third biggest port in the world after a Friday sail
away from Zeebrugge, where we visted Brugge (Bruges).
As you know, we arranged many excursions
ourselves, but where there was a Princess Tours wheelchair accessible tour
available in a port, we opted for that.
However, as we discovered in Civitavecchia (the port for Rome), we should
not have been so confident. Whilst
catering very well for seniors who use manual wheelchairs or lightweight
scooters and can climb stairs (there are many such people), it has no idea how
to cater for people who can’t transfer to a “normal” seat. This is despite our
tickets being described as “wheelchair-confined”. Princess Tours had to learn the hard way (me
stressing out big time/ John clinically and logically but very precisely stating
his case), backed up by our new friends Mal and Lesley from Melbourne.
We had also booked Princess
sponsored “wheelchair-confined” tours in Amsterdam, Copenhagen, Stockholm, Helsinki
and Tallin, so our confidence was at a low ebb after Rome. However, we now have the ship’s full
attention, and the Amsterdam coach trip was an example of great service and we
told them so this morning. They secured
a coach with a side platform lift (like we had for our Computer Club tour to
Hunter Valley), proper tie downs and seat belt.
Hopefully they will do the same where they can for our other ports of
call. Tomorrow’s tour of Copenhagen will
be in a van like in Rome, we have been told.
We are getting “special” attention from Princess, but we’d rather that
it was routine so that future travellers can benefit – all rather exhausting
for everyone.
We emphasised this morning that
we write a travel blog and that quite a few of our friends are looking to us
for advice. Lots of our friends with
disabilities who have worked full time and/or successfully run businesses have
disposable income and will be checking out cruising. Sea Princess on-board wheelchair access is very
good, and the crew are marvellous opening those difficult deck doors, reserving
easy access tables for wheelchair users and helping any way they can. We prefer eating in the bistro areas rather
than in the dining room, simply because it’s more relaxed, but if you enjoy
fine dining every night, you just need to make sure your allocated seating is
easily accessible. On the first night, we had to ask to be reallocated (because
the route to the table was not thought through by Princess) but this was very
quickly arranged.
John has been far healthier on
this cruise than he was two years ago on our trip through the Panama to the UK –
no infections at all. I’ve had a couple
of days of back aches and being out of sorts (including being a painful travel
companion) but nothing to worry about. Our
fuses are short but fizz very quickly.
As a partner, I think it’s a
great way to travel – the best relaxation possible. Unpack once, get into a routine with the
changed personal care procedures (always different from home), meet and chat to
interesting people, ocean gaze and read, read, read is my idea of a great
time. The library on this ship is
nothing like as good as on the Cunard line, but mostly we read e-books
anyway. I also introduced a “family
history” group on the ship, and we’ve had three meetings so far and made a few
friends that way. We would like to meet
more often, but these “common interest groups” are scheduled by the ship’s
entertainment team, and there is plenty of competition from other hobbyists –
cricket fans, motor home travellers, residents of various Australian states,
Kiwis, Maltese speakers. And of course,
shipboard life is full of activities anyway.
We’ve met many interesting crew
members – many of the wait staff are university or college graduates from non-EU
countries in Eastern Europe like Serbia/ Moldova with qualifications in
economics, linguistics, accounting who cannot get into their professions in
their own countries and who cannot get visas in Western Europe including the UK
to work and save money. Is this now the
future for young British people outside the European Union? I fear so, and so do they. It was mostly their parents and grandparents
who voted to leave.
The cabin stewards are Asian; our
steward Rene is Filipino with three school aged boys he is sending to an
English language fee paying school and a baby daughter. He’s been on the ships for twenty years and
his wife has to manage without him for about 10 months a year and relies on his
wages and passenger tips.
I’ll leave Amsterdam till the
next post. Keep the Facebook comments and the blog comments coming, we so much
enjoy hearing from you. Neither of us
are homesick though.
Wednesday, 1 June 2016
Random thoughts on cruising
Marg & John leaving Melbourne |
This is our fifth cruise – previously we have cruised on the
Princess of Tasmania from Melbourne to Devonport, Tasmania (1 night each way)
and return with a car and camper trailer, Sydney to Devonport, Tasmania with a van
and camper trailer, and back (2 nights each way), Cunard’s Queen Victoria from
Sydney to Southampton via the Pacific, Panama Canal, Caribbean Sea, USA (San
Francisco and Fort Lauderdale) (54 nights), from Southampton to New York on
Cunard’s Queen Mary 2 (8 nights), and a 7 nights Alaskan “inside passage”
cruise on Celebrity Solstice.
We have also travelled extensively in Australia, the UK and
Ireland, and the USA.
Our experiences on each of these cruises has varied, and I’ll
explain how a little later.
And now (May 2016) we are a bit over a week into a 66 nights
cruise to New York from Sydney via Australia’s southern coast, the Indian
Ocean, the Suez Canal, the Baltic Sea, UK, and the “other” Sydney in Canada
aboard the Sea Princess – with many ports of call along the way. After we
disembark in NYC we will spend two weeks there, catch the Amtrak to Washington
DC, then fly to San Francisco for a week there, and then fly home.
In the Lido |
So we are not inexperienced cruisers but also not seasoned
like many on board, some of whom have done many world cruises.
Travelling anywhere is a challenge, but when you have
quadriplegia and use a 150kg power wheelchair the challenges mount.
The biggest challenges are access on and off the ship in some
minor ports, access to on-shore tours, but mostly the amount of extra stuff you
need to bring with you. In my case three months abroad means three months of
medications ( a shopping bag full), three months of colostomy and urostomy
supplies (two shopping bags full), a CPAP, two months (refill in NYC) of the
concoction I add to my breakfast cereal (in case you’re curious, I have IBS and
I control it with a mix of psyllium husk, quinoa flakes, black chia, and
pumpkin seeds), and of course a portable commode chair – a brand new one this
trip to replace the one made for me by Russel Cragg of Met-a-Lite in 1995 for
our first circumnavigation of Oz – camping all the way.
On this trip we have also brought with us my 1mtr long
portable ramp – good for one step, because we guess that I some ports the
street access will not be up to Oz standards.
Within the ship’s cabin (or any motel for that matter),
circulation space is a major factor. The height of the bed is critical, as is
access into and within the bathroom.
Our bathroom and cabin on the cruise are quite okay for me. I
can transfer on and off the commode chair after adjusting its height. The
bathroom is also okay for me except that the shower controls are out of my
reach and Margaret needs to stay with me and turn taps on and off and hand me
things.
In comparison, the Princess of Tasmania was cramped with bunk
beds and a tiny bathroom, Queen Victoria (inside cabin with no view at all) was
about as okay as this one, the Queen Mary2 (window high up wall – so daylight
but no view at all for me) was cramped and difficult, and the Celebrity
Solstice (balcony cabin with push button opening door to balcony) was bigger
and better appointed than any motel room we have ever had.
Okay. Cruising. What’s good, what’s not, and what’s
tolerable?
The thing that I like most is that you are not constantly
packing and unpacking. The cabin becomes your home bedroom with accessible
en-suite for however long you are on board.
Getting in and out of the cabin, however, is often, as on
this trip, a chore as the door springs are very heavy, and the key card entry
requires manual dexterity – insert and withdraw the card quickly and then
unlatch the door and get it open at least a bit within about 2 seconds.
Sometimes it takes me several goes to manage it.
All the ships we have been on have plenty of lifts to get you
between decks – although you do have to wait sometimes for a lift with enough
space for me and my chair.
There are certainly areas which are not wheelchair accessible
– like the swimming pools and spas, and, on Sea Princess, the top deck (15).
All cruises we have been on book you into a restaurant for
lunch and dinner. These vary in quality and service, but mostly are ok by our
standards as far as the food goes. The service, on the other hand, is mostly
“over the top”, with waiters and even the maitre de hovering and constantly
interrupting conversations to ask if “is everything okay, sir? More water?”
On Cunard ships about a third of the evenings are “formal”,
requiring at least a lounge suit with a shirt and tie. Most passengers,
however, seem to relish the chance to wear a dinner suit with bow tie. The
women dress to the nines. To my mind they are trying to recreate the early
1900s of the rich who “dressed for dinner” in some country manor or perhaps on
the Titanic. I find it pretentious.
So we mostly eat in the bistro (or Lido, as it’s called)
where there are no dress rules, the variety of food is quite good, and the
atmosphere much more relaxed.
We have breakfast in our cabin – hot food is available but we
eat cereal, fruit (plus yoghurt for Margaret), juices and coffee (not too bad,
either).
But what do we do
all day?
Not much, really.
A knitting group |
There is lots to do – cards, mahjong, make up parties, craft
groups, lectures on all sorts of things (ports we are visiting, wellbeing,
history, etc), acupuncture demos, palm reading, a variety of musical
entertainment in various on-board locations – some quite good.
A communal jigsaw puzzle |
There is a book club, a Scottish dance group, various
sporting groups (carpet bowls and the like), and much more.
The library |
There is a casino where you can lose your money (you’re
allowed to draw up to $3000 per day in chips and add the cost to your cruise
account). There a several bars serving grog.
There are some 20 TV channels showing movies, TV serials,
history stuff, art stuff, nature stuff, and info about the events on board, a
channel showing on a map where we have been, are now, and will be later, the
weather and other fascinating information, plus a channel showing the image
from a camera on our bow which shows the view ahead (mostly just ocean).
You can drink, eat and dance til midnight, if you wish.
None of it really appeals to me.
I read a lot, write this and plan to write more of my life
story.
The Internet Cafe |
There is internet (including an internet cafĂ©) but it’s very
slow and very expensive - $200 for 640 minutes – that’s about $500 for 24 hours
– don’t ever forget to log off!!!
Margaret is working on her assignments for her Family History
Diploma from Uni of Tasmania, in between talking and eating.
The Nook, where Common Interest groups are held |
Margaret noticed the lack of a common interest group for
family history, so asked for a space and for it to be advertised in the daily
event guide. And guess what? Twenty-eight
people turned up, and we had an interesting hour together swapping stories and
sharing sources of info, and agreed to meet again next week.
That was yesterday, and today several people have come up to
talk to us about it in the Lido.
Cruising would not appeal to many people – but it does indeed
appeal to many. It depends on one’s interests and temperament as to which group
you fit in to.
Watching other ships we pass |
We like not having to unpack and repack.
The on-board activities leave us pretty cold – but we don’t
object to others enjoying them – and plenty do.
We don’t like that usually only one day is spent in any one
port. On this cruise we get two days in St Petersburg and a day and a half in
Dubai.
A cruise where the ship docked for four or five days in each
port would allow us to explore more thoroughly. But apparently it would be
expensive as port fees are huge.
We don’t like, of course, the ports where the ship anchors
off-shore and access is only by tender (small boat) with no wheelchair access
(supposedly none on this trip). On our Cunard trip from Sydney to Southampton
about 25% of the ports were inaccessible, and it was the same for the Alaskan
cruise.
We are told that Holland America has wheelchair accessible
tenders.
The reception desk - very informative and helpful |
We like that the other passengers are mostly very friendly
and we quickly make friends with some. There is always someone to chat to. And
there are quiet areas where those who wish to read in peace can do so. The
library, in particular (don’t expect more than airport novels, though) is
usually quiet.
We like that on this trip it’s about 80 to 90% people in our
age group (65 to 80), the rest being in their mid 50s or so, and only a couple
of children on board.
There you go: my thoughts on cruising – it’s obviously your
decision as to whether you cruise or not.
John
May 2106
In the middle of the Indian Ocean.
Wednesday, 25 May 2016
Sea Princess Wheelchair Accessibility
Some of our
friends want more information about the wheelchair access on board and in
particular, access within our cabin.
So, here we
go.
Our cabin in
on Level 8 (there are 9 levels (5 to 14 – no level 13) accessible to passengers
by lift plus one by stairs only (level 15).
Our cabin
has no balcony, and is described as “restricted view” which means that a life
boat is right outside the window and obscures most of the view – when seated
only sky is visible above the boat, when standing or with the wheelchair fully
raised, a sliver of ocean is visible. But you do know when it’s night or day -
unlike in the cheaper “inside” cabins, as we had on The Queen Victoria.
We believe
that there is only one accessible cabin with an unrestricted window view.
The cabin
itself has twin single beds which are bolted to the floor. They are a bit
narrow for John – dressing himself is a bit of a struggle - and they are
definitely too narrow for comfortable cuddling (and that’s all we’ll say on
that subject).
There is
space under the beds for storing cases or for hoist access, The gap is 330mm.
The beds are
870mm wide by 1900mm long.
The height of the
beds (floor to top of mattress) is 580mm and they offer an extra mattress to
raise the height. But the mattress is quite soft and that makes it a bit of a
struggle for John to transfer from bed to Chair.
Clearance
under dressing table is 660mm with width of opening is 640mm wide, and under
breakfast table is 740mm by 860mm wide. Breakfast table is 80mm (making top of
table 820mm from floor.
Bathroom entrance - velcro underneath worn out |
The bathroom
has an outward opening door 530mm wide, but there is a 25mm step into the
bathroom with a moveable ramp that itself has a 10mm step. The ramp is also
constantly being pushed away from the step be John’s chair’s casters – a bit of
Velcro would fix that.
Shows John's fold up portable shower chair |
The bathroom
itself is quite okay for us.
There is no
hob into the shower.
Note shower hose - attaches too low - gets tangled up with feet |
The shower
hose is a bit long and fairly stiff so it keeps getting caught on John’s
footplates. There controls are odd. One to turn the water on, one to adjust the
temperature. John cannot reach either, nor can he turn the knobs if he could
reach them, and not could he see the temperature indicator, in any case. Not
that it matters as the hottest you can get is only lukewarm.
The wash
basin has 620mm clearance under. Shelf space is just adequate.
The loo seat
is 460mm above floor height, with the flush button fairly light and as shown.
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